I blame autocorrect. This is especially important with UPS because they prefer to deal with the shipper. A selected UPS Access Point location has received the shipment and its ready to be picked up at the receivers convenience. It could also be on your doorstep or at your back door. It can be a very frustrating experience, and one that leaves you wondering about what ever happened to that lost package.. So if be on the lookout for anything that is wrapped up in a plastic bag around your address. Guide to Missing UPS Package - The Package Guard Release Your Package You can request that your driver leaves your package on the next delivery attempt as long as your package doesn't require a signature from an adult 21+. [/quote] I'm honestly confused by the left at other because I've never had any other package say that, usually just left by the door. Turned out the driver left it in my back yard next to my barbecue. Same thing happened to me and it was not delivered yesterday as order says. UPS requires the shipper to report any lost packages. Once we have possession of the shipment and have it moving within our network, the status will be updated. I had one of my packages marked as delivered yesterday at "other". Maybe it could have been mis delivered? Company was UPS, where the person at the local office says they have no idea what happened to it. Losing a package sucks! Contact us, No contract. .noScriptNotDisplayExpander { display : none; } Collect on Delivery. Even if package theft isnt the fault of the shipper or carrier, its all too easy for the recipient to direct their understandable frustration in that direction. No paper mess and a greener planet. When you report the damaged package, once all important information has been filled out it will generally take 10-15 business days in order to complete a claims investigation (depending on the country you reside in.) In this article, hopefully we will be able to shade some light on this issue, and help you retrieve your package. Claim payments can be sent to the address that is on file with UPS for the shipper of record or the shipper of records specified payee. I have completed 100's upon hundreds of purchases and never . The only other option you have at this point, is to file a claim with the UPS, if you purchased insurance. It happens. Follow this guide and let us know if it worked! It saves them some time during delivery. Unfortunately I won't be home for 5-6 more hours at which time ups will be closed. Drivers are human like everyone else. whoa. If the last name or full address doesn't match, youll need to provide the package tracking number to the UPS Access Point representative. Just kidding. Knock on wood. It could also be on your doorstep or at your back door. For a better experience, please enable JavaScript in your browser before proceeding. For example, are you the sender, receiver a shippers appointed representative or some other third party. Likely, youve just received a call from someone you sent a package to. This means you either signed a signature release for your address allowing drivers to leave packages unattended, or the driver found a safe place to leave it. Something went wrong while submitting the form. You got your package. Ping G400 Max UST Proforce V2 It was left on the street curb. If you have confirmed that both tracking says the package was delivered, and there is indeed no package around your home, the next step would be to reach out to UPS directly. It simply means you are supposed to leave a notice indicating to the customer where the package was left as the DIAD is assuming because you used "other" the package was left in an unusual location. Sign the UPS InfoNotice and place it outside your door for the re-delivery attempt.3. UPS - ShipStation Help U.S. I see nothing wrong with that if its in a safe location. Either call UPS 1800 number and explain it says delivered but you don't have it, maybe they can get some insight as to what "other" is. [/quote] New comments cannot be posted and votes cannot be cast. Now youve got to figure out this lost package issue and quickly. Get your Package Guard today, you receive 20%off. Once they have reached out to the driver, and after the driver confirms that there is no package that was accidentally left in the truck, there will be an investigation that starts from there. [/quote] In some cases, they might even be able to reach out to the driver directly, in order to confirm whether there was a delivery made or not. Overhanging trees?? Please accept my sincere apology for offending you. .noScriptDisplayLongText { display : none; } With UPS, if youre the recipient, you are going to need to contact the shipper, because all reports of lost packages and claims must be filed by the shipper. A: 6 reviews of UPS Customer Center "On January 7, 2010, UPS mistakenly delivered a package I had shipped to a UPS store to the Williams-Sonoma distribution center at 4300 Concorde Road in Memphis, Tennessee. 2023 JM Eagle LA Championship (April 27-30), Moi matched my iron set, now living on the heel, Diamana PD 50TX; Diamana TB 80TX; Cleveland RTX6 Zipcore 52/10; Best Grip Microperf Midsize Augusta grips. GET HIM!!! TM M5 15*UST Proforce V2 [/quote] Step inside and see how virtual mailboxes are the future of mail. UPS requires the shipper to report any lost packages. UPS "Delivered" "Left at: Other - Released". WTF?? - AR15.COM Here's a list of what those common tracking statuses mean. Enable Collect on Delivery so that UPS will collect funds from the recipient when UPS delivers the package. [quote name='Noyes26' timestamp='1365293865' post='6775963'] What's the next step? If youre unavailable when UPS attempts delivery at your address, UPS may deliver your package to a UPS Access Point location near your home, where your package will be held for you to pick up for 7 calendar days. There are cases however, when even though you have the correct address on the package, and even though the tracking system says that the package was delivered successfully, there is still nothing at your front door or porch. Option 5: This option is currently available only at The UPS Store locations. and our The driver left on the curb of your "long" driveway so you'll see it as you enter your premise. I'll make Amazon refund it if I don't get it. Paste as plain text instead, I was told they were all delivered on Monday, August 10 2020 signed by Driver Release. [quote name='borgore23' timestamp='1365302996' post='6777013'] However, your sender may pay the UPS signature-required cost when the package has a high value or contains something sensitive. In order to help you expedite the process, make sure you are as specific as possible when providing merchandise description. Archived post. Archived post. Ill take out of weather first please. Thanks, Mayfield Sand Ridge CC Worst case scenario, is that it is dropped off at the wrong location. This happened to me and 6 days later still no delivery. A final perk is the ability to ship mail/packages to your location with up to 80% discounted retail shipping rates. What does delivered to other mean? : r/UPS - Reddit .noScriptDisplayLongText { display : block; } .noScriptDisplayLongText { display : block; } Enable UPS Shipper Release to allow the delivery driver to leave the package without obtaining a signature. Basically, you need to take a good look around and give it a day or two. Never had a problem with anything. UPS drivers have a good deal of discretion regarding where they can leave the package, so the InfoNotice will give you important information about the decision they made. Your link has been automatically embedded. The tracking says delivered, with no signature and the proof of delivery simply says "other released" however I don't have the shoes and they aren't at my house. [/quote] Either way, I hope you can get those shoes ASAP! I've never seen that before. It's supposed to be out of weather and out of site. Here in NC there has been a lot of UPS packages stolen after delivery. If still no package, then file a complaint with UPS and they will do an internal investigation along with the delivery driver and try to pinpoint the package and correct the situation as quickly as possible. Luckily the person who received it just wrote "RTS" and sent it back to the seller instead of keeping it. UPS may make up to three delivery attempts at its discretion at your address on regular UPS delivery days. Sometimes unforeseen variables can happen and interfere with a standard delivery. What this means is that both Amazon and whoever they're hiring do deliver their products are negligent. Cookie Notice Also, its really important to realize that *lost* versus *stolen* packages are treated differently. US Global Mail has been the leader in virtual mailboxes since 1999. I just had this happen, too. If youre one of the 23 million Americans whove had a package stolen, hopefully, you have a clearer sense of what you can do. Same thing happened to me and it was not delivered yesterday as order says. XXIO X Series 5 Wood! If you receive a report from a recipient of a missing or stolen package, UPS will want to work with you to find the package or provide reimbursement for the replacement or purchase cost, whichever is less. [ARCHIVED THREAD] - UPS "Delivered" "Left at: Other - Released". Your submission has been received! This happened to me this week. Reddit and its partners use cookies and similar technologies to provide you with a better experience. Sorry, we missed you. An apartment, try the main office. In my neighborhood, if a package doesn't fit in my mailbox, they will have you pick it up at the post office and they'll leave a orange pick up tag for you to do so. It was 3 packages (including 2 pieces of stuff) from 3 Amazon stores. If the package was redirected to a UPS Access Point, youd be able to go pick it up there. UPS left at: other - released - RateBeer