Click here to start a free trial today! @XfinityRaul and how do you go about removing an app that was already on xfinity? what you describe is a bad xg2 set top box (tuners). Select Change Plan. Therefore, its true that you can get Paramount Plus on Xfinity, and we are here to show you how that's done. What troubleshooting steps have you tried so far? Visit the Paramount+ website on your desktop or mobile device and enter your activation code. Paramount Plus normally runs $10 a month for its commercial-free (and live-CBS-included) offering, while its Essential plan costs $5 a month. You won't be charged upon signing up, letting you test-drive Paramount Plus with no limitations. Your discount information will now appear on your Account page. You can cancel any time within those 7 days to avoid a charge. Youve gone through all the steps to get a Paramount Plus subscription. I would like to work with you on troubleshooting the error code you are receiving. 'Sanditon' Ending Explained: Does Charlotte Marry Colbourne? Why does Paramount Plus not work on Xfinity? Subscribers can look forward to additional new programming. If you pay monthly, the ad-free Paramount+ Premium plan costs $119.98 per year plus tax, while the ad-supported Paramount+ Essential plan costs $59.88 per year plus tax. Not sure why my current Xfinity box can't give me those programs without having to purchase a Firestick to solve. What @Rustyben is telling you is to swap your current box at the Xfinity store for another . If you pay monthly, the ad-free Paramount+ Premium plan costs $119.98 per year plus tax, while the ad-supported Paramount+ Essential plan costs $59.88 per year plus tax. Paramount Plus | Xfinity Community Forum The Essential plan does not include your local live CBS station, though youll be able to access NFL on CBS and UEFA Champions League on separate live feeds. Find hits for the whole family like The Rugrats, Clifford, Paw Patrol and more! Same here. 769, This story has been shared 667 times. Don't waste your time re-booting or getting a new box. Xfinity box and reinstalling it as a solution for the 100's that have complained it doesn't work. There will be occasional promotional interruptions, but they are a few seconds long and are only to keep you informed of new and upcoming programs on Paramount Plus. Essential ($4.99/month or $49.99/year): Stream with limited commercial interruptions. It would also help your restart your modem/router as well. Only on the main box. It's a standalone subscription service, which means it's separate from Xfinity. Gift cards can be purchased in-store or online at Walmart, Best Buy, GameStop, and Sams Club. However, that's not the case with Paramount Plus, which has been available on Xfinity platforms since day one (replacing CBS All Access). If your Paramount+ subscription appears on your Xfinity bill: Go to Settings on your Xfinity X1 TV Box. Check out the a full list of exclusive Paramount+ streaming options. Here is how you can easily clear it to improve the apps performance. 1. Here's the detailed steps to direct message us: Click "Sign In" if necessary Click the "Peer to peer chat" icon (upper right corner of this page) Click the "New message" (pencil and paper) icon Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list Type your message in the text area near the bottom of the window Press Enter to send your message. You can also report the issues you are having. Watch Paramount Plus on Xfinity by subscribing to a plan. Thank you for reaching out to me. Subscription is the step before signing up for Paramount Plus on Xfinity. By the way, this is occurring on the X1 box. For the web option, you will be redirected to the website of CBS and asked to enter a login code. To get started troubleshooting, I have to ask that you please send me a Direct Message. Live streams are also included, and sports fans will be delighted with CBS Sports HQ, which offers live events like the NFL on CBS, the PGA Tour and The Masters, NCAA Division 1 Mens basketball, and lots of soccer action including the UEFA Champions League, UEFA Europa League and UEFA Europa Conference League with exclusive English-language coverage. We will be glad to take a look at this in more detail. If you are streaming during peak streaming hours or on the day of a big release, the Paramount server could have trouble keeping up with the high demand. My internet is very high speed, I also tried restarting the box and app and checking for updates. Paying for this through Xfinity, have rebooted box and still have to try and log in multiple times, when I do get lucky the app lags! Yes, you can still get Paramount+ by subscribing to the streaming service and using its official app across a range of supported devices. We stream Disney Plus and Hulu through the box and our subscription is included with our cell phone, and there are no issues whatsoever. Instead, type "Xfinity Support" there, - As you are typing a drop-down list appears. I would think that I should be able to get all the apps I want with the -P box but it isn't working. The Essential Plan, which does not include your local live CBS station, is $4.99/month or $49.99/year. It works on my other devices but not my Xfinity set top box. Once the activation is done successfully, you can stream Paramount Plus on your device. Currently, there are two pricing tiers available. To send a "Peer to peer" ("Private") message: -Click the "New message" (pencil and paper) icon, -Type "Xfinity Support" in the "To:" line and select "Xfinity Support" from the drop-down list that appears, and the "Xfinity Support" graphic will replace the "To:" line, -Type your message in the text area near the bottom of the window, I've been dealing with this for past month. Once we have your information we are able to pull up your account and troubleshoot with you. What @Rustyben is telling you is to swap your current box at the Xfinity store for another XG2v2-P. You can visit the free website fast.com or speedtest.net to test your internet speed. The box is not successfully updating overnight. I was wondering if the set top box is not 100% compatible with Paramount Plus. Please send a private message by clicking the direct messaging chat icon in the upper right corner of the page, click on the pen and paper icon, then enter Xfinity Support in the To section. You have come to the right place to get assistance with your cable issues. In case of any questions, feel free to post your comment below. Just use this promo code! @user_07bbc7 I have the larger box with the clock. Once you are done meeting the requirements, you are good to stream Paramount Plus on Xfinity in USA . . Here is how you can start watching Paramount Plus on Xfinity/Comcast. In other words,you dont need to create a new accountfor Paramount Plus if you have been subscribed to CBS All Access in the past. Now that doesnt even work. Where Was 'John Mulaney: Baby J' on Netflix Filmed? What is Xfinity doing about it. Prepaying for a year of either can effectively net you . The app has worked a couple times before, but was extremely extremely slow. We bring you all the latest offers and deals to save on premium content you cant find anywhere else. What worked for me was getting a new TV box that was on the Paramount Plus Xfinity TV compatible list found on Paramount Pluss website. Sign up for a Paramount Plus account. Watch paramount Plus on Xfinity in USA and enjoy the phenomenal content. With that said, if youre an Xfinity Flex or X1 customer, heres what you need to do: Paramount Plus has done a great job developing apps for many types of devices and platforms. No worries! See paramountplus.com for a full list of locations. Step 1: Turn on your TV and the Xfinity streaming box. An activation code will appear before you if you click the On the Web option. Traditional Paramount accounts required a cable subscription. Paramount+ is officially here! I understand the disappointment that the app is not working properly on your cable box. Choose Try It Free when you enter the app. Instead, type "Xfinity Support" there. Load the app, click on "Sign In With A Partner" and select your TV service provider. You will also need to purchase a monthly or yearly subscription to Paramount. Paramount Plus Coupon Codes | 16% Off In April 2023 | Forbes I also don't understand why Xfinity keeps saying "sorry your having problems and send us your personal info", just fix the problem. I just changed to a new plan with abrand new box 3 months ago so I can't be because it's outdate. higher tech support team..still does not work. Once I reboot the box in the morning or when I have the issue described above, the TV works until the next time I turn it off or the next morning. Select Try It Free when you first open the app. What X1 app are you currently having issues with? 4. It arrived in 2 days, was shipped for free and wont cost me if I return the old one by dropping off at any UPS store. She is a tech geek, movie fan, and a dedicated binge-watcher. 1,797, This story has been shared 1,558 times. Can I watch Paramount Plus on Xfinity in USA will no longer remain a mystery! The box I have is an Arris AX013ANC. That said, the app itself is free through Xfinity X1 or Xfinity Flex and can be accessed by saying Paramount+ via the Xfinity Voice Remote. If you are having trouble activating, please update the App to the newest version. Why We Love Paramount Plus. I simply want to know how that is done? It's Me, Margaret' Streaming on HBO Max or Netflix? I see that many customers were told to get new boxes and many have gotten several boxes, and still the app can't load. After 7 days, youll automatically be charged the monthly subscription rate. You will receive an activation code, which you must enter at paramountplus.com/xfinity. The XG2v2-P is the current box that is being passed out by Comcast and should work with the current apps. Your email address will not be published. In the meantime we have found that power cycling the device and/or relaunching the app fixes it temporality. As an affiliate of retailers(like Amazon), we earn from qualifying purchases. You can watch exclusive original series like Star Trek: Picard, The Good Fight, and For Heavens Sake. Paramount+ is available with limited commercials or without commercials (prices vary by plan). Open the Paramount Plus app on a web browser to create an account and activate it. Closing out the Paramount Plus app is similar to restarting other electronic devices. A Paramount subscription is also required. I hate when I have app issues, so I completely understand the concern. The reason we ask our customers to send us a direct message with your personal information is to keep your details private and secure. Enjoy a mountain of entertainment when you sign up for Paramount Plus. Box swaps do work in some cases, but if it does not, we want to put in a ticket to bring attention to the issue. The data is stored so the app can quickly access it. She is someone who enjoys keeping up with the current events and entertainment gossips. Step 2: On the Xfinity remote, press the Xfinity button. A Tourists Guide to Love Filming Locations: Where Was the Rachael Leigh Cook Movie Filmed? Make sure you have a strong internet connection in addition to your smart TV and Xfinity TVs streaming box. Visit the Paramount Plus Contact Us page to troubleshoot streaming or billing issues, or find answers to frequently asked questions. You can watch Paramount Plus on Xfinity/Comcast by purchasing either the Essential or Premium Paramount Plus plans. All you need to do is to subscribe to Paramount Plus and keep reading the blog to learn more about this phenomenal streaming service. No, Paramount Plus doesn't come free for Xfinity customers. Paramount Plus needs a high-speed connection of at least 4 MBPS to stream properly. Xfinity customers already know the hurdles of getting access to new media streaming services like Disney Plus and Discovery Plus. They sent a tech out and he said they sent the wrong bow. Filming Locations for the Disney+ Movie, Alexander Molony Is the Perfect Blend of Charming and Naive in Disney+s Peter Pan & Wendy, What Time Will 'Peter Pan & Wendy' Be on Disney+? Error messages are how the app or device communicates to us that there is a problem that needs our attention. If your Paramount Plus streaming is experiencing a problem, a network connection error may be the reason behind it. Now its time to watch Paramount Plus on Xfinity/Comcast. Here's When It Returns With New Episodes, Drew Barrymore Halts Segment After "Severely Old" Mac and Cheese Noodle Flies off Her Desk: "It's Rock Hard", Drew Barrymore Opens Up to Madison Beer About Attempting Suicide Twice: "I Was So Desperate". Please provide instructions as to how to remove and reinstall the app from the Xfinity box. How to Watch Paramount Plus on Xfinity in Italy [Updated 2023] How to Watch Paramount Plus on Xfinity in South Korea [Updated 2023] @Rustyben I only have one box in my house. I just got my Xfinity DVR and cable boxes in August 2021, so would assume they would be 'new' and not have issues with streaming service apps, unless it's an app issue. Xfinity forum support, please contact me. Sign up for a Paramount+ today and use this promo code to stream your favorite shows, movies, & originals for FREE for an entire week! Xfinity needs to find a solution for this! Unfortunately, the days of free streaming services are a thing of the past. Watch Paramount Plus on Xfinity and enjoy the rip-roaring content. Premium ($9.99/month or $99.99/year): The Premium plan, formerly called Commercial Free, allows you to watch with no ads. @user_07bbc7. How to Get Paramount Plus on Xfinity Flex and X1 in 2023 Click Account and then scroll down to click on Cancel subscription. Paramount Plus streams Mayor of Kingstown and 1883, which is a Yellowstone prequel. At the moment, Paramount Plus offers two subscription plans, starting at $4.99 per month ($49.99 per year), which is an ad-supported subscription plan. Nick Cannon Rejoices in Cancellation of Jada Pinkett Smith's Red Table Talk: That Table Was Toxic, 'Citadel' on Prime Video Review: Sleek, Sexy Storytelling Elevates This Shamelessly Fun Spy Drama. I apologize you are having issues with your Paramount+ app! If you decide to subscribe to Paramount Plus, you'll be billed through CBS. So that we can take a closer look at what is happening, please feel free to shoot us a private message with your full name and complete service address so that we can get started.