This ensures your new treatmentplan corresponds with the Standards of Care established by the UK dental professional community. We make it even easier by shipping your aligners directly to you. They're trackable, time- and cost-effective solutions that enable you to choose a FedExdelivery service in advance. Once they receive the email, they can click the link to print the label and customs documentation and apply them to the package. If you buy something through links on our site, Mashable may earn an affiliate commission. In addition, you and your customer cantrack the status of the return shipment online. Where can I buy an impression kit or a new smile kit? If you received a faulty / defective product and for the same item, please call our Customer Care team at (800) 957-3409 to request a replacement. Read SmileDirectClub reviews from our satisfied customers. The FedEx Email Return Label also gives you and your customer flexibility. Compared to a professional in-office dental treatment. Share your concerns with our team and ask about an aligner touch-up. All Rights Reserved. Add to cart - $40.00. Learn more on our Returns page. Share on Facebook (opens in a new window), Share on Flipboard (opens in a new window), Deal pricing and availability subject to change after time of publication. A per-shipment service fee will apply after the label has been used (the service fee is per-package for FedEx International Ground shipments). Things come up. If a shipment is lost by the carrier in transit, SmileDirectClub cannot process your return without shipping verification. Nighttime Clear Aligner therapy provides a more discreet, flexible teeth straightening solution for customers who cannot commit to 22 hours of daily wear. By signing up to the Mashable newsletter you agree to receive electronic communications The FedEx SmartPost Print Return Label is available through the following shipping tools: FedEx Ship Manager. We have updated our list of supported web browsers. Your customer simply needs to have the package ready for pickup when the FedEx Ground driver arrives. Since you have your entire treatments aligners, you dont need to worry if you move or travel in the midst of your plan. Using teeth whitening with bonding or fillings can discolor your teeth. That's why we'll refund the cost of your 49 impression kit if your treating registered Irish dentist determines our clear aligner treatment isn't suitable for you. Over 12800 reviews in the UK. No. We sell these for 99 a set. Here are some tips and tricks to help you find the answer to "Wordle" #681. SmileDirectClub Review (Pros, Cons & Results) - NewMouth Plenty of popular brands are working with FedEx to make returns easier, with no printing at home. For your customers convenience, the email also includes links for scheduling a pickup and finding drop-off locations in the area. Returns | SmileDirectClub Once impressions are complete and ready to be shipped back, customers can choose one of the following two free options. Please note: You are responsible for shipping costs when returning aligners. We recommend using one of the following browsers to access this site. We can help! Out of these cookies, the cookies that are categorized as necessary are stored on your browser as they are as essential for the working of basic functionalities of the website. Like any clear aligner treatment plan, patients should follow their registered dentist or orthodontists prescription of 10 consecutive hours of wear per night. Credit is subject to status and available to UK residents aged 18 and over. If youre past the initial 30-day window and are not happy with your treatment, you can also return your unused SmileDirectClub aligners for a prorated refund for all unopened and unused aligners. SDC also works with registered doctors, dentists, and orthodontists to ensure each treatment case runs smoothly. You must have worn your aligners for the prescribed amount of time, have completed regular virtual Smile Check-ins, and be up-to-date on aligner payments. The registered dentist or orthodontist assigned to you will review your smile and assess your eligibility for SmileDirectClub aligner treatment If they determine you are not eligible for treatment, the cost of your impression kit or a 3D image appointment is fully refundable. Can I use SmileDirectClub now? By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. Were unable to ship to PO boxes at this time. If they determine you are not eligible for treatment, the cost of your impression kit will be refunded in full. Twitter continues to lose vital support from major companies. Through a secure provider portal, your dentist can view images and dental impressions, and prescribe your treatment. 1 4-6 months claim is based on the number of customer orders (95%) with treatment plans that are 4, 5, or 6 months. Under our 25-month payment plan, you can pay an initial deposit of 73.73, then 73.66a month for 25months for a total payment of 1915.23(1739 financed at 9.9% APR following a soft credit check**). Please direct customers to FedEx customer services on0345 607 0809 or email uk@fedex.com. SmileDirectClub will issue refunds after we have received and inspected the returned merchandise. Or, show the barcode on their mobile device at a FedEx Office or FedEx Ship Center counter, where a FedEx team member will scan and print the label for them. FedEx Ground PRP simplifies returns from your customers in the U.S. and Canada. I completed treatment over 30 days ago, why am I not eligible? By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. And if your treatment needs an aligner touch-up, it's free. How do I return a FedEx package? - YouTube With Single Pay, make a one-time payment of 1739 half the cost of our competitors.5 You can also pay over time with our SmilePay option.