We cannot apply a promotion to a previous purchase. Your account lets you save items to your wish list, track your orders, receive our email newsletters, earn points in our Culinary Insider loyalty program, and even get access to exclusive events. Customer service are available Mon Fri, 9am to 4pm. The entire length of the 20 cm knife's blade can be used for cutting. Provide your account email address to receive an email to reset your password. Your tracking number will provide you with means of tracking your package should it become lost in transit. Bob Kramer offers sharpening & reconditioning services exclusively for owners of Custom Kramer Knives. For cookware to be eligible for the warranty, users must follow care and use instructions, and the item must be defective in workmanship, construction, or material. You may cancel your newsletter registration at any time. Cookware Purchase If your order was canceled, please be advised that a charge may appear on your account. The warranty does not cover normal wear You will also have the option to opt-out of our e-mail subscriptions during registration. Gift Guide. I can assure you that the pan has not been dropped, or mistreated in anyway. SHOP NOW, Gift With Any HENCKELS Please check your entries and try again. The lifetime guarantee for its cast iron cookware covers the original owner, whether the cookware item was a gift or self-purchased. ZWILLING ], Can A Ceramic Pot Go On the Stove? The next step is to input your payment details. Or, is it referring to the life of the owner? For further information relating to the above, please call on 0845 262 1731 from Monday to Friday 8.30am to 5.00pm or email us at customerservice@zwilling.co.uk. Our warranty is not transferable and cannot be assigned or given to anyone else. No adjustments will be made to existing orders, and cannot be applied to returned merchandise. SHOP NOW. However, this Staub warranty covers purchases in the UK and Ireland. 5. Henckels Warranty. Additionally, to comply with Canadian Postal Regulations, all cutlery items must be wrapped to protect all points and edges from cutting through the outer carton in which they are mailed. Please turn it on so that you can experience the full capabilities of this site. WebCreate an account. ZWILLING Enfinigy 2 Long Slot Toaster ADD TO CART 4 interest-free payments of $42.49. You will receive an email confirmation with a link to finalize your sign up. Pick your own shipping method. Save your information to make future ordering quick & easy, Become eligible for offers available only to registered customers. The later Calphalon products come with a limited lifetime warranty. To save you time, we've made our checkout process efficient and easy to complete. Ive put this together for your benefit with the best information available at the time. Have questions about your order? ZWILLING stores your first name, last name, date of birth, address details and email. We will credit you for those returns, accompanied by my buyers guide on nonstick ceramic frying pans. On Select Products Get Up To 60% Off To make this request, you may contact us at consumerrelations@zwillingus.com. For both your security and ours, we use a third party company to verify all of our online payments. To redeem a code-based promotion, perform the following steps: In the Shopping Bag, enter your Coupon Code/ promotion code in the space marked "Coupon Code / Promotional Code (optional).". When purchasing your product online, the warranty details are often in the fine print. WebWarranty Registration. Cookies are small files that are stored on your device when you visit certain web pages. Enter the order number and email. Manufacturer Warranties Some promotional offers may not be combined with other offers. The lack of communication and accountability has left me feeling ignored and unappreciated. Culinary Insider program terms and conditions. 1. Is this really different from a lifetime warranty? We're happy to help. Shipping Information | ZWILLING.COM After a warranty evaluation by a professional representative from the company, T-Fal will provide a replacement for a faulty product, but you may need to show proof of purchase. Zwilling Its best to have the receipt, and I note it does say that in their warranty document, but if you explain the circumstances it may not be necessary.You could try phoning on 423 837 7181 but they now have this contact form, which has an option to upload a photo to explain your issue.If you decide to continue using it, give it a good clean to remove the rust and then oil it to seal it to prevent further rusting.The company has this to say about rust developing around the rim of enamelled cast iron:Should rust develop, we recommend cleaning with a nylon sponge and dish detergent and dry thoroughly. If the product is defective or breaks through normal household use where care instructions have been followed, the company is happy to replace it. Whether or not you register your product(s) will have no effect on your warranty rights. Zwilling German engineering, Japanese craftsmanship. Provide your account email address to receive an email to reset your password. At the end of the day, companies are free to define lifetime as they wish. If you have any additional questions, please contact Customer Service at 1 (914) If you have any additional questions, please contact Customer Service at 1 (914) 747-0300. Please make sure to enclose the warranty form which is located below or a letter that includes the following information with your returned product: Note: You should NOT mail in your product if it was purchased from an unauthorized seller as products Based on our warehouse location and your shipping address, we determine the most efficient shipping carrier for your order. Please check your entries and try again. While we always strive to achieve this delivery time, we cannot guarantee this. Occasionally, ZWILLING will offer code-based promotions that can be redeemed online. If your Zwilling product is defective and is eligible for this limited warranty, Zwilling will replace your product. **Some items are subject to a 15% restocking fee. We're happy to help. Bob Kramer is no longer offering this service. Lodge produces high-quality cast iron cookware, including a range that is protected with a durable porcelain enamel covering. Once you have paid you will receive a confirmation email with your order confirmation number and details of your order. Blend with razor sharp blades and practical features. Please do not send in any personal items such as a knife holder/case, pan protectors or special wrappings that you would like returned to you, as it will be discarded. Zwilling Premium stainless steel cookware from Belgium to your kitchen. Culinary Insider program terms and conditions. Join the mailing list and stay informed about offers, events, tips and news about our products or be invited to promotions (e.g. If your Zwilling product is defective and is eligible for this limited warranty, Zwilling will replace your product. No other warranties of any kind, including implied warranties, are provided for our knives. If youre wanting value-for-money cookware, products that perform well and last, you might want to check the warranty and guarantee offered with the product. Their warranty states that they will repair or replace products that are defective and have been used and cared for following the companys use and care instructions. The guarantee has a fairly inclusive scope, and covers all material, functional, and Simply enter your search term to see the results. The Bob Kramer by ZWILLING J.A. Award-winning beauty tool experts since 1980. Cookies may also be used for retargeted advertising. On Select Products For additional shipping info please visit Our Shipping Page. Is a warranty the same as a guarantee? WebAttn: Warranty Department ZWILLING J.A. In this case some features of the website may not function properly, purchases can however still be made. If the customer wishes to return unwanted goods they are responsible for the cost of return delivery. Some people balk at the higher price on Le Creuset products, but the products are covered by warranty. Sign in to view your Wishlist, track your orders or just pick up right where you left off. ZWILLING Thermo This will open a new window, where you can see all the products you have chosen, the shipping cost and the total bill. Henckels knives have a lifetime warranty. Click here to switch your Get Up To 60% Off spirit and UC brochure BW UPDATED P2 Mother's Day your product. Heres what you need to know. Iconic cast iron and ceramic cookware rooted in France. Iconic cast iron and ceramic cookware rooted in France. What does a limited lifetime warranty mean? SHOP NOW, Gift With Any HENCKELS Your account lets you save items to your wishlist, track your orders and even get access to exclusive offers. See your order even if you are not a registered user. $150. Please be kind enough to address the return to: Attn: Warranty Department ZWILLING J.A. Premium stainless steel cookware from Belgium to your kitchen. Zwilling J.A Henckels Canada Ltd. accepts payment by credit card or PayPal. If your item is sentimental to you, please do not send it in as all returns are immediately reviewed and recycled. Other exclusions include theft and fire. Henckels, LLC 220 Marble Avenue Pleasantville, NY 10570. If you do not have original packaging, please package the merchandise securely to avoid damage. Please allow two weeks for your return to be processed. Some promotional offers may not be combined with other offers. Click the "Apply" button on the right side of the page. Gift Guide. It covers the item to be free from defects and lasts from the purchase date for the entire lifetime of the product in terms of the original owner. Refunds can only be issued back to the original form of payment. Learn More YOU SAVE: -21% $215.00 $169.99 Earn 169 points in our free Rewards Program. You can first contact the manufacturer and they will be able to answer questions about the repair or sharpening services they provide under warranty. Please check your entries and try again. ZWILLING J.A. A $44 Value! Premium stainless steel cookware from Belgium to your kitchen. We will NOT be able to return any item/s to you for whatever reason youre not happy with the replacement. Products produced by GreenPan, including the set reviewed in my ceramic cookware guide, are covered by a limited lifetime warranty that encompasses defects in workmanship and material, but only if the pan was not used in a professional setting. SHOP NOW. Since 1731- Beauty tools of excellent quality and design. 2. They will be able to help with any warranty questions. Error! Please click here to print your online return form: Properly mark your return form with the item/s being returned and the reason for your return. Please make sure your billing and shipping address is exactly as it appears on your credit card or banking statement. When returning the cookware, users must include information about the damage or defect. Provide your account email address to receive an email to reset your password. We're happy to help. We deliver within Canada only. If your Zwilling product is defective and is eligible for this limited warranty, Zwilling will replace Whether or not you register your product(s) will have no effect on your warranty rights. WebAttn: Warranty Department ZWILLING J.A. Cookware Purchase "You will be pleased to know that all of Zwilling's products are fully guaranteed against defects in materials and / or craftsmanship. The offer may only apply to certain price points or select products. To redeem a code-based promotion, perform the following steps: In the Shopping Bag, enter your Coupon Code/ promotion code in the space marked "Coupon Code / Promotional Code (optional).". Henckels, including chefs knives, santoku knives, knife sets and more. It will say either ZWILING J.A. Your full name, address, phone number, e-mail address, and preferred method of contact. A $44 Value! Culinary Insider program terms and conditions. Henckels Canada LTD. uses Canada Post to deliver your order. Please note that, due to increased demand, it may take up to 5 days before tracking information is available. Once you have added your chosen products to your account, click the Checkout button. On Select Products You can find more information about the processing of your data in our. You cant claim the cost of repairing or replacing affected property, e.g. You will receive an email notification when your return has been processed. Yet another company that offers a limited lifetime warranty on their cookware is All-Clad. There are some exclusions to the warranty, such as normal wear and tear on the product, accidents caused by fire or flood, and deterioration or metal separation that was caused due to exposure to very high heat. WebZwilling offers a lifetime warranty. A $44 Value! See your order even if you are not a registered user. If your item needs repair, please find an independent company that can perform the repair. We package and ship your order as soon as we receive credit card authorization and verification.