We are delighted to hear of the great service you received from Ryan. Private Healthcare Providers Co-located between the US and Europe, were a team that spans science, technology, supply chain, operations, commercial - and were growing. Contact Us; chronomics.com Help Center. For Individuals Scientific Advisory We In line with Chronomics returns policy on their website.The parcel was received and signed for by chronomics. Hi Andy, Thank you for your lovely feedback. Re: TUI/chronomics day 2 Test 1 year ago Save Dave Chronomics If the COVID-19 pandemic has taught us anything, its that rapid development and collaborative innovation in biological science is crucial for humans to survive and thrive. Our Services and Results Are Not a Substitute for Medical Judgement. My money was taken for a one-off test which never arrived. You have the right to complain to the relevant data protection regulator (which in the UK is the Information Commissioners Office) if you are concerned about the way we have processed your personal data. Wishing you all the best. This is only required during registration, whilst completing your test. According to the latest confirmation statements submitted on the 2020-12-31, there are currently 12 directors. We may also ask for your consent to use your personal data for a specific purpose that we communicate to you. We may collect the following personal data: If you are a patient of a healthcare provider or telehealth organization, you will provide certain personal data to us voluntarily so that we may provide Services for you. And it is still a really difficult process to contact anyone. Similar Profiles. Privacy Policy It can take up to 48 hours for your sample to reach our lab. Hi Ceri, Thank you for your lovely feedback. Funding. Checking out your company online I found the same story from many other customers of yours. Always remember anyone can post on the MSE forums, so it can be very different from our opinion. Chronomics Phone Number: +44 20 It goes against our guidelines to offer incentives for reviews. You have the following choices with respect to our use of your personal data on this Site: If you are located in the European Union or the United Kingdom, under certain circumstances, you have rights under the General Data Protection Regulation (GDPR) in relation to your personal data. WebDo you agree with Chronomics's 4-star rating? Blog Chronomics, Ltd. - Overview, News & Competitors My Kit ID wouldn't work, so I contacted Chronomics via the form, not expecting it to be resolved in time for our sailing. Home sample collection kits. If you have an account on this Site, you can sign in and update your personal data including, where applicable, whether you wish to receive marketing messages from us or our third-party providers. Nicholas Werner - Director, Regulat.. - Chronomics, Ltd. | ZoomInfo If you still have questions or prefer to get help directly from an agent, please submit a request. Kindest regards,NiciaSocial Media Department. WebChronomics does not provide medical advice, nor directly administer any diagnostic medical tests, prescriptions, or other healthcare interventions. This info does not constitute financial advice, always do your own research on top to ensure it's right for your specific circumstances and remember we focus on rates not service. Ours is 5 minutes, personalized, and technical. Any other information you choose to provide to us. Founded in 2017, To object to processing of your personal data. Best wishes,TyService Desk Manager. Based on our contract obligations or to take steps at the request of an individual prior to entering into a contract to provide Services or otherwise. 99. We often link to other websites, but we can't be responsible for their content. A phone number I found just has lots of options and a recorded message for each one, no option to speak to a person. We are always looking to improve, so we will use your feedback as a suggestion to find new methods and channels for all of our customers to be able to register and use our products. an engine - and we are building it. Weve since developed a testing platform that is helping re-open travel for thousands of people, entering into partnerships with some of Europes sector leaders from airlines to travel agencies in 2021. Results Delivery & Monitoring, Who We Support Thank God Covid is virtually finished as I would never use your company again. We are delighted to hear you are a returning customer and you have been happy with our services. WebThank you for taking the time to leave some feedback for us here at chronomics. Go to We highly appreciate your positive review and would like to thank you for using our services. We are Chronomics Ltd a company registered in England and Wales. Our company registration number is 11120038 and our registered office is at 1 St James Court, Norwich, Norfolk NR3 1RU. How to contact us. You can contact us by to us at support@chronomics.com . How we may contact you. WebContact Email solutions@chronomics.com Chronomics is a tech-bio company on a mission to make biology accessible and actionable to everyone. Cookie Policy We want all our products to be easy to use, and our contact centre is always there to help. Chronomics refund MoneySavingExpert Forum Any such transfer will be in compliance with applicable law. Total amount raised across all funding rounds, Total number of Crunchbase contacts associated with this organization, Total number of employee profiles an organization has on Crunchbase, Total number of investment firms and individual investors, Total number of organizations similar to the given organization, Descriptive keyword for an Organization (e.g. We do not envision that any decisions that have a legal or significant effect on you will be taken concerning you using purely automated means, however we will update this Privacy Policy and inform you if this position changes. Please include in your request sufficient information that allows us to reasonably verify that you are the individual about whom we collected the personal data or the parent or guardian of that individual, including a means to contact you. Do note, while we always aim to give you accurate product info at the point of publication, unfortunately price and terms of products and deals can always be changed by the provider afterwards, so double check first. Chronomics Get the latest business insights from Dun & We hope you have a great Christmas and wishing you all the best for 2023! Hi Tony,I hope you are well. View We may disclose personal data to law enforcement, regulators or other third parties if we believe in good faith that its necessary (a) in connection with any investigation; (b) to comply with relevant laws or to respond to subpoenas or warrants served on us; (c) to protect or defend our rights, safety or property or of users of our Services or others; and/or (d) to otherwise to establish, bring or defend a legal claim; or (e) to assist in preventing any violation of the law; (f) to enforce our Terms of Use on our Sites or our Terms and Conditions for the Services (for example, if your actions appear inconsistent with such terms). Discovered that my kit did not contain the document with the registration number and hence I was not able to register my results. Rapidly. We will definitely use these guys again! To comply with employment, social security and social protection law. Where we rely on your consent as the lawful basis for processing your personal data and special category data, you may withdraw your consent at any time. Were not a biology company, or even a bioengineering or biotech company. 64.99. Careers, Contact If your results weren't received in this time frame,you can get help by contacting us using this form and we'll look into this for you. Hi Clare,Thank you very much for taking the time to leave us such a positive review. We are thrilled to hear of the great service you've had with us and if you need anything please don't hesitate to contact our team and we would be happy to help! But then, in March 2020, an already bumpy journey hit some seriously rough waters. CHRONOMICS LIMITED Our Services and Results Are Not a Substitute for Medical Judgement. Poor customer service from a company that people needed at the time of Covid-19.Following on from contact from Ty, I have used the form supplied on the Trustpilot response and have still not received an answer. Recipients of the services and test results should exercise (or obtain) professional judgement in evaluating the test results when undertaking any course of action or inaction based on the test results. We use your personal data as permissible or required by law. If we make a change to this Policy that, at our sole discretion, is material, we will summarize the changes. Couldnt find the code - after 9pm ins of searching and inputting wrong ones we opened the cassette and finally found it. Careers, Contact Modern Slavery Statement, Employee Benefit Consultants Whenever we associate such information with you, as an identifiable individual, we treat it as personal data. Popular Topics: About our Tests , Orders, Deliveries & Replacements, Taking & Registering the Test, Returning the Sample. We use cookies and other automated technologies to identify you as a unique user when visiting our Sites, to understand the search terms you use, the URL that referred you to the Site, all areas on the Sites you visit and the time of your visit to enable us to track usage, to analyse the performance of, fix errors in our Sites, for information security purposes, and to provide support for, improve, and develop the SItes or Services. Modern Slavery Statement. Lab Processing Telehealth Providers. We may share personal data as otherwise required by applicable laws or regulations. Contact Remote monitoring tool - symptom checking, clinical decision support and remote consultations. Instructions told us not to open cassette till we were ready to use it. This resulted in me being blocked when trying to register the second person. In all other cases, your refund will be made within 14 days of your telling us you have changed your mind. Sign up for a free account. https://help.hurdle.bio/contact-usKind regards,Ty. See the above Cookies section and our Cookies Policy for more information. Hurdle experts have masterfully built a tech-first plug-in platform that combines a deep expertise in easy-to-manage technology with efficiencies of scale, making biology data accessible to more people. Chronomics Reviews | Read Customer Service Reviews By submitting data of a child, you are representing that you are the parent or legal guardian of the child with the right to obtain the Services for the child. System Status After securing enough initial investment to get things off the ground, our research developed a handful of novel biomarkers that could be used for a range of purposes from human and animal health, including pets and livestock, to lifestyle decision-making. If you need anything else, please don't hesitate to get in touch with our team here: https://help.chronomics.com/contact-us and we'd be more than happy to help!