When we say we're here for you, we mean it. See what Im saying? Performance of broadband Internet access services is generally evaluated based on speed and latency. on May 03, 2021. Internet down again - second time in 2 weeks. Please wait to contact us until commercial power has been restored to your home. Although our Underlying Carriers engineer and manage their networks to provide optimal performance to all users and user types, including based on average and anticipated peak usage of the network, end-to-end performance of our Broadband Services can depend on a variety of factors, many of which cannot be anticipated or are outside of our and our Underlying Carriers control, including: your location relative to our coverage area, your proximity to a cell site, the capacity of the cell site, the number of other customers connected to the same cell site, the number of customers simultaneously using the network, the services other users are using, topography, weather, obstructions, use inside a building or a moving vehicle, radio frequency interference, the capabilities of your device, the applications you are using, the server with which your device is communicating, the destination of your Internet traffic, overall traffic on the Internet, whether there are network outages, and applicable network management practices discussed above. By giving you as much broadband data as we can in all of our plans. Use the below toolbox to copy your embed code(s) to paste your award(s) onto your website and Download speeds up to: Get ready to experience faster, easier, more reliable service than you ever thought possiblecontinue to get connected. Social Security benefits statement. No, enTouch does not block or throttle (including impair or degrade) lawful Internet traffic on the basis of content, application, service, or use of non-harmful devices on its Broadband Services, subject to reasonable network management. @WaveConnects 20+ hour outage in downtown Seattle. *Please note we only publish helpful, relevant, and specific reviews. If you are having issues, please submit a report below. Likes. program. Critical Internet Outage of enTouch in Texas on 2/15/21 6:15 AM. Location & Hours 11011 Richmond Ave Ste 400 Houston, TX 77042 Westchase Serving Houston Area Get directions Edit business info Amenities and More Accepts Credit Cards Accepts Cryptocurrency Offers Military Discount Ask the Community Ask a question Yelp users haven't asked any questions yet about Astound Broadband powered by enTouch. Despite these security practices, enTouch cannot guarantee that you will not encounter unwanted, harmful, or malicious internet traffic while using our Broadband Services and encourages customers to adopt their own reasonable security practices. Spectrum. enTouch does not charge termination fees. Power has been restored, but your services have not come back online. My internet in downtown Seattle has been down since last night. If you use the Broadband Services in a manner that violates our Terms of Service, including our Acceptable Use Policy, available at www.entouchwireless.com/terms-of-service, we may suspend, terminate, or restrict your data session, switch you to a more appropriate data plan, or terminate your service. Give us a call at 1.325.646.94931.410.987.93001.800.746.47261.866.928.31231.866.247.26331.888.610.1499 so one of our award-winning, U.S-based service representatives can look into this a little more. 1. Copy of last year's State or Federal income tax return. @RCNconnects Seems to be a problem with internet here in Boston. 300 Mbps, Download speeds up to: (Please submit a report especially if you have trouble accessing the service from enTouch Wireless). These offerings are usually available in triple play packages. been told their system's crashed since last week Friday. In this chart we've calculated the average speed of the fastest 10% of users who ran a speed test from a Astound Broadband Powered by En-Touch connection in the last 12 months. Completely dishonest! BroadbandNow is supported by commissions from some of the providers listed on our site. On occasion, your power may start working before your Xfinity services. Our speed and latency measurements are based on performance information provided by our Underlying Carriers. to include Illinois, Indiana, and Maryland Service Areas, Stonepeak Closes Acquisition of Astound Broadband, Astound Broadband to Acquire Select Assets of WOW! Waited over an hour to be told no clue when it will be back up. internet down from All names, logos, images and service marks are property of their respective owners. How can you manage your DVRs recordings. Use the zip search and check with Astound Broadband Powered by En-Touch directly to verify availability. View power outages | Entergy | We Power Life 600 Mbps, Download speeds up to: No, enTouch does not require consideration, monetary or otherwise, from edge providers in exchange for the non-discriminatory treatment of their content, application, service, or non-harmful device, including, but not limited to, in exchange for transmitting traffic to and from our end users or preventing the blocking or throttling (including impairment or degradation) of the edge providers content, application, service, or non-harmful device. No, subject to reasonable network management, enTouch does not unreasonably interfere with or unreasonably disadvantage: (1) an end users ability to select, access, and use the Broadband Services; (2) the lawful content, applications, services, or devices of the end users choice; or (3) an edge providers ability to make lawful content, applications, services, or devices available to end users. Now its Asstounding how bad it is. Nor do we modify particular protocols, protocol ports, or protocol fields in ways not prescribed by the protocol standards. When the number of reports exceeds the baseline, represented by the red line, an outage is determined. Astound Broadband Powered by En-Touch is the 41st largest fiber-optic provider in the United States. All prices listed do not include applicable taxes and fees. For commercial power updates, please check with your service provider. If you have any questions, send an email to info@broadbandnow.com. telemarketing calls using an autodialer, artificial voices or pre-recordings and SMS text messages, which could result in wireless It looks like we've already got an order for Astound Broadband at this address. display your award(s), Copy the Embed code and drop it into your site's HTML. Optimum (Cablevision) outage or service down? Current problems and Top 5 Internet Providers in Houston, TX | HighSpeedInternet.com Congratulations Astound Broadband Powered by En-Touch! Do it all - and then some - at top speed in your new home. BroadbandNow Internet Service Provider Awards 2020. Internet has been out for 4 days now! Coverage limitations of wireless mobile phone service may affect access to E-911 and/or 911 in the event of an emergency. . Not all services, speeds, packages, equipment, channels, tiers, pricing, streaming services, product offerings and product features are available in all areas. @WaveConnects There're micro power outages (<0.5secs) that brought down the connectivity for ~5mins each time in downtown Kirkland tonight. Because the amount of congestion at a cell site can vary significantly, the speed and latency impact for affected customers may also vary significantly. The speeds you receive from our Broadband Services may not be optimal for certain applications, particularly those involving real-time or near real-time, high-bandwidth uses. Astound Broadband powered by enTouch - Houston, TX Astound Broadband powered by enTouch has 1.5 stars. All fields are required unless indicated as optional. Last problem: April 29, 2023 at 5:33 p.m. ACP is a federal government program operated by the FCC. Only eligible consumers may enroll. Astound/Entouch down in Summerwood 77004 this morning. These metrics are the main signs of broadband quality. Missouri City 77459- no internet day 2!!! Certain equipment may be required to receive advertised speeds. enTouch is part of Astound Broadband. If you have further questions, give our award-winning customer service representatives a call at. International calling is enabled for direct communications between 2 people; certain numbers (e.g. In last 1.5 years, today I had connectivity issue. by Web Dev | Jan 12, 2022 | Press Releases, by rcn-teresa | Nov 15, 2021 | Press Releases, by rcn-teresa | Nov 1, 2021 | Press Releases, by Web Dev | Aug 19, 2021 | Press Releases, by Web Dev | Jun 30, 2021 | Press Releases, by Web Dev | Jun 2, 2021 | Press Releases, by Web Dev | May 12, 2021 | Press Releases, by entouch | Nov 1, 2020 | Press Releases, by entouch | Sep 18, 2020 | Press Releases.