We offer you a detailed step to help you set up BT disc quickly without hassle. If you're using Whole Home Wi-Fi, Premium Whole Home Wi-Fi or Whole Home Wi-Fi 6; from the app's 'Settings' tab, select LED brightness, and then choose between Off, Medium or High by tapping the appropriate setting. A small handful of devices will list the discs separately as the discs have a different BSSID or MAC address. If you don't already know, try walking around with your phone or a laptop to check the strength of your wi-fi signal. Problems with Complete Wi-Fi, what do I do? You are prompted to type the Admin password. The best way to connect your Hub and Wi-Fi discs is to follow the instructions on the My BT app. Step 3. Ask for an engineer to install Openreach if you dont have My BT app. How to pair Complete Wi-Fi Disc with BT Smart Hub 2 - YouTube Watch this short video to set up or follow the instructions below. You must also set up Smart Hub 2 for BT disc to get faster. Our My BT app is clever stuff and has been updated to be your Complete Wi-Fi companion. Just plug your hub in and follow the instructions on the 4G Disc packaging and in the help guide. The next step to fix BT Wifi disc flashing red light should be taken after you find the best location is to power cycle or restart the BT Smart Hub. 3. You can do this from the Settings menu or manually turn each disc off then on. Also, it's an impressive piece of kit on paper. The LED will then flash blue for a few seconds whilst it connects, before turning solid blue. Now, if you face this problem, you can follow the detailed steps in our tutorial. Position all parts, including power adapters, away from heat and sun (for example, away from radiators, window sills or other electrical equipment that can get hot), Keep area ventilated (for example, dont put in cupboards or behind sofas) and dont block any vents with objects or thick carpets, Keep cables out of young children's reach, Only use power adapters provided by BT for this specific device. 20h02. Step 3. on You need to activate it by following the instructions in the email we sent you. What's the admin password and why do I need it? Alternatively, follow the steps below to connect using an ethernet cable. Place on a mat if needed, Designed for use at room temperatures between 0 and 40C, Dust with a soft dry cloth - dont use water or solvent, Regularly check that objects dont cover any parts or any vents that could cause overheating, If your devices or power adapters appear damaged, stop using them immediately. It helps you manage your wi-fi network to make sure you're getting the strongest signal around your home. Black discs are just compatible with the BT Smart Hub 2 and will not work with non-BT service suppliers. You'll need to set up a BT ID to access the My BT app. Besides, you also update the useful information about this device from our post. When the light on the disk turns solid blue, it is connected. Plug one end of the ethernet cable into a yellow port on the back of the Hub and the other end into the yellow port on the disc. The range of the discs can vary significantly depending on the operating environment and the location. Initially with the ethernet cable attached the hub light turns to a constant blue after a few minutes but when I disconnect the ethernet cable the light turns to a flashing red after a couple of seconds and remains a flashing red. Besides, keep the BT disc away from other electrical devices. All discs for 2.4GHz and 5GHz use the same Network name (SSID), so most devices will see it as a single network. But if you cant move it, dont worry, your disc will work OK. If you're usingMini Whole Home Wi-Fi, from the app's 'Settings' tab, selectLED brightness, and then choose betweenOfforOn. 19-08-2019 Step 5. The next step is disconnecting the disc from the cable and moving it to a suitable location in your house. Wait until the disc has cooled down before turning back on. No action required - it takes approximately 60 seconds to fully turn on. Check the connection between the Openreach modem and the main and turn on the lights before activation. Thanks. The above is an ultimate guide that helps you fix the red light blinking on the BT disc quickly and easily. Step 5. When I plug the disk in to the router and follow the steps on the app the disk goes from a flashing blue to a static red and not connecting however, on the Vodafone broadband app it shows as a device connected to the network? How do I set up port forwarding on my BT Hub? If you wish, you can locate a disc a long distance from your hub (router) - for example, in an outbuilding - and have an Ethernet cable connection back to your hub (router). My BT app has been intelligently updated to be your perfect Wi-Fi companion. 15h25. on Step 4. The LED is permanently red and the new disc doesn't appear in the app. You may want to adjust the position after set-up if your speeds are slow. On the home screen, select More, Your wi-fi network and then Set up new disc. BT Complete Wi-Fi review | TechRadar Re: Does BT Wifi disc require a physical ethernet connection to work? Just plug in the cable in the discs RJ45 socket and it'll join your Whole Home Wi-Fi network. BT Disc flashing red: 6 Sure-fired steps revealed by Experts Step 2. Watch this short video to set up or follow the steps below it. If so it is useless to me as I cannot drill a hole in the ceiling or lay and ethernet cable to where I planned on putting the disc. What does the red light mean on the BT Complete WiFi Disc? Your first disc will use the Ethernet port to connect to your hub (router). 31-01-2019 Depending on where you live, you can type "My BT" to 81192 and wait for a download link from the company. Go to your nearest store or order a new shop online for new cables. Then you can get connected and online straight away without your broadband being activated. Networks are treated as one entity, so you don't have to use many different passwords to connect to them. The Whole Home Wi-Fi range: In a few simple steps, set up and manage your Whole Home Wi-Fi system (sold separately) for amazingly fast, super reliable wi-fi in every room. 19-08-2019 In this first step, you access the My BT app to double-check the most proper location you can set up the BT WiFi Disc. Alternatively, follow the steps below to connect using an ethernet cable. I have one of mine connected to an 8 port switch! This will take you through the setup and suggest the best place for your discs. How to install an add-on disc | BT Whole Home Wi-Fi - YouTube 0:00 / 0:54 How to install an add-on disc | BT Whole Home Wi-Fi BT 33.5K subscribers Subscribe 49 52K views 5 years ago. Remove the disc and insert it where you want. BT disc flashing red is common when using the BT WiFi network, but what are its causes? Select the Begin Location Test option by tapping it. If you're an existing customer, you've probably already got one. This is similar, but without using the BT Smart Hub 2. @hallsworthb Sorry about that, did you try to pair them using the MyBT app first? If you encounter any issues, access the BT official website's support team. Come near BT Smart Hub and detect POWER, Step 2. It'll even work out where to put your Wi-Fi disc and check the strength of your wi-fi signal in every room. I spoke to a chap on the phone yesterday regarding a different issue and he says they are just TP-Link repeaters branded as BT so they should be able to work with Vodafone.Is there something in the Vodafone settings I need to change in order to allow access or something? Meanwhile, mode 2 is suitable for compatibility because several devices dont work well with wireless network connections. If you don't use the app, you should place the disc halfway between the hub and where the Wi-Fi signal is weaker. You can now unplug the cable. Only your first disc can be connected to the hub (router) using an Ethernet cable. This will guide you through the set-up and suggest the best location for your disc. Step 3. The disc connects to the hub with the strongest signal, and walking around the house increases the signal from the hub, greatly reducing the chances of hitting an uneven surface. You can find the user guide and other documents for your Whole Home Wi-Fi product at bt.com/wholehomewifi, No action required - disc will connect in approximately 15 seconds, Within two minutes of pressing the discs. Wait a few seconds for the completed connection. Within two minutes, follow the instructions on your device to connect. I have had the SH2 and Disc for over 9 months and it has never lost connection. Setting up your Complete Wi-Fi disc is straightforward. The best way to connect your Hub and Wi-Fi discs is to follow the instructions on the My BT app. BT Complete Wi-Fi boosts broadband strength with a Wi-Fi "disk". The Hub admin password allows you to update the Hub's wireless network and the Hub and disc light status. Are you seeking a step-by-step guide on BT wifi disc setup? I am having the same problem. Lastly, you will search and scan the My BT QR code. Getting started with your BT Business products, Finding the best location for your Wi-Fi disc. Your first disc will use the Ethernet port to connect to your hub (router). Set Up the BT Wi-Fi Disc via the Ethernet Cable, Set Up the BT Wi-Fi Disc via the Mobile App. You can download the My BT app from the App Store or Google Play Store. Thanks for making and sharing it!