This guide is written with the Wide Track model, but can be used for any of the three models. Limit 5 per customer. There is likely a problem in the machine,and you will need to return the machine to the store and exchange it for a different machine to use. What Is The Proper Way To Reset A Rug Doctor? We recommend you keep the original carton and packing materials. Contact us here! What Types Of Stains Can Rug Doctor Products Remove? (Not spraying): Rug Doctor Mighty Pro X3 Carpet Shampoo Floor Cleaner MP-C3. homequeries.com is a participant in the Amazon Services LLC Associates Program, an affiliate advertising program designed to provide a means for sites to earn advertising fees by advertising and linking to Amazon.com. Carefully note the pump direction indicated by the arrow on its label. Rug Doctor is not liable for any consequential or incidental damages of any nature involving the purchase/use of your Machine. Maybe theyre in wrong though we are hundred percent sure its in how old one came out. Upholstery Tool Not Spraying. Necessary cookies are absolutely essential for the website to function properly. Then lower the clear dome onto the white tank, making sure the black gasket is leaving no gaps on the white tank and the restraining wire is over the top of the clear dome. Use of the Machine for rental voids the Warranty and is not permitted under Federal Law (see UNAUTHORIZED USE statement below). There might be a clog in the lower vacuum track, and the machine will have to be looked at by a vacuum repair facility. These cookies ensure basic functionalities and security features of the website, anonymously. If the nozzles are clear, one of the two pumps may be defective, not supplying sufficient pressure to the nozzles. Alternatively, use pliers to unlatch the small retaining tab on the clamp. Performance cookies are used to understand and analyze the key performance indexes of the website which helps in delivering a better user experience for the visitors. This cookie is set by GDPR Cookie Consent plugin. Find a repair shop near you. We didnt do that because we just wanted to put the whole machine away, and we came back the next day to a fogged-up tank. Check out our reviews of the best dish scrubbers to clean all sorts of surfaces. Disconnect the black and gray vacuum hose on the back of the machine and connect the gray cuff of the upholstery tool. In this case return the machine to the store you hired it from. Pulling on the braided brass or chrome hose gently will reveal whether or not the connection is secure. Because the Rug Doctor does not generate its own steam, you will need to fill the water supply tank with hot, steaming water before using it. The cookie is used to store the user consent for the cookies in the category "Analytics". I looked at the hose in the water tank and the screen at the end if the hose was slimy and clogged. Empty the bag or canister of your vacuum cleaner and vacuum carpeted floors thoroughly. Your carpet should feel damp and you should see water returning into the upper white tank. Some states do not allow the exclusion or limitation of incidental or consequential damages, so the above limitations or exclusion may not apply to you. If dirty water stops entering the upper tank, the lower tank is empty. This Warranty does not provide for a refund of the purchase price. Make sure none of those are pinched, kinked, or smashed behind each other. Snap up the brass rings, and they will lock the hose into place. Electronic Solenoid for Dry Steam Control, Stainless Steel 1900w Boiler, 3 Gallon Water Capacity, Multipurpose, Chemical Free, 50 . Each pass across the room should overlap the last pass by an inch or two. Pro-Deep Carpet Cleaner Support | Rug Doctor Pro-Deep Carpet Cleaner Where do I get started? Re-assembly tipto reinstall the crimp-style hose clamps: Slide the clamp onto the hose, leaving 1/2" of hose at the end. Limit 5 per customer. Does the area where you have been cleaning feel wet to the touch? If the carpet is wet, you are ready to start cleaning. If you do not feel strong suction, there is likely a problem with the vacuum motor, and the machine will need to be returned to the store and exchanged for a different one. Use coupon code SPOT23 at checkout and get $30 off your purchase of Pet Portable Spot Cleaner*. Rug Doctor carpet cleaning machines have been manufactured, tested, and inspected in accordance with Rug Doctors high standards of quality. You should feel strong suction. These cookies help provide information on metrics the number of visitors, bounce rate, traffic source, etc. It could mean that the vacuum motor has moisture inside it. Your statements may be edited for length and clarity. If your machine is set to cleaning mode, but still doesn't seem to be picking up water, the next step is to check that it's not empty. The Pro-Deep Carpet Cleaner is made from sturdy, high impact materials and features one click, easy-lift clean and dirty water tanks, making filling and emptying easier. It's safe to use a Rug Doctor on wool Berber carpet, but because the closely looped weave retains moisture, plan on extra time vacuuming up the water. HOW DO I GET SERVICE UNDER THIS WARRANTY? Keep reading for our full product review. When reinstalling the Float Column into the Wide Opening lid, make sure that it is properly aligned with the other components. Unclip the clear hose from the back of the Rug Doctor. With the white tank empty and the clear dome sealed on top, turn on just the vacuum (not activating the brush) and let run for 30 seconds to 1 minute to allow the moisture in the motor to blow out. Excludes bundles. Disconnect the pump by pulling the wire terminals apart. This cookie is set by GDPR Cookie Consent plugin. Unfortunately, Rug Doctor does not have a universally applicable solution. If problems persist, find a repair shop near you. When you are finished cleaning, open windows or run a fan to speed the drying time. Other uncategorized cookies are those that are being analyzed and have not been classified into a category as yet. Stop and refill the reservoir with hot water and cleaning solution, and dump the dirty water down the drain or toilet. Replace the insert and continue cleaning. Pull the rubber mount away from the pump and slide it over the pump nozzle. Don't replace your furniture or area rugs until your carpets are completely dry. If it doesnt turn on or the reset button pops up again, return the machine to the store. Tug on the hose again to make sure it is properly connected. Your Rug Doctor Pro-Deep Carpet Cleaner is ready to use right out of the box. Rug Doctor will pay the freight charges to return your Machine to you. The cookie is set by the GDPR Cookie Consent plugin and is used to store whether or not user has consented to the use of cookies. Is It Necessary To Use Carpet Stain Protection After You Have Cleaned Your Carpet? The following exclusions apply for Machine and part(s) failures due to: 1) normal wear and tear; 2) Machine alterations and 3) abuse or misuse of the Machine, including use not in accordance with the Users Guide. HOW DO I GET SERVICE UNDER THIS WARRANTY? But opting out of some of these cookies may affect your browsing experience. For more information about how to properly use this Rug Doctor machine, download the User Guide by clicking the link below. Get daily tips and tricks for making your best home. This may take significant force. I wasnt 100% sure and I was positive I spotted two with just the back cover off. Limit 5 per customer. This carpet extractors professional grade motor, penetrating brushes and suction power deeply scrubs dirt, grime and other tough stains from high traffic carpeted areas while deodorizing and freshening home and office spaces. Though we gave the rug a quick once-over with the vacuum before diving in with the Rug Doctor, there was apparently still quite a bit of dog hair left behind. Amazon.com: Customer reviews: Rug Doctor Pet Portable Spot Cleaner, 2X Read reviews of the best vacuums for carpets, including ones that do a great job removing pet hair. ALL OTHER WARRANTIES WHETHER ORAL OR WRITTEN ARE EXPRESSLY DISCLAIMED. This model is quite a bit more expensive, costing around $470, but it also has a larger water tank and does a better job drying carpets with its powerful suction. Press down on the double brass rings and hold them down. Fantastic. To Clean Both Carpet and Upholstery, Which Detergent Should You Use? Insert the end of the solution hose into the center of the brass connector. It does not store any personal data. Before you begin, determine if the pump(s) require replacement. If power has not been restored after several attempts, press the reset button. Tips on Using a Rug Doctor on Really Dirty Carpet Pull up on the solution hose and see if it comes out of the brass connector. Double-check the Waste Water Tank to ensure that it is securely seated and that it has been properly installed. If there is no suction coming from either the gray hose or the front of the machine, it is necessary to return the machine to the store where it was originally rented. However, if youre looking for a versatile model with an array of useful features, this isnt your best option. This seems like a significant oversight. Check that the nozzles are pointed towards the back of the machine. Fill the reservoir with some water, turn the Rug Doctor on to the carpet mode and press the spray button. After this two-minute setup, we were able to start cleaning right then and there. Overall, we think the water tank could definitely be a little bigger, especially considering how much water this machine goes through. Reply. If a Machine is returned to a Warranty center for repair within thirty (30) days of original purchase, Rug Doctor pays the freight charges both to the Warranty center and back to you. Offer ends 5/4/23, while supplies last. The cookie is set by GDPR cookie consent to record the user consent for the cookies in the category "Functional". Our powerful motorized hand tool quickly penetrates deep into carpets, car interiors, upholstery, and fabrics to remove stains that have set in. Use pliers to grip and wiggle the axle hub cap to loosen it. Do not use it with the replacement part. Oxy Cleaning Solution 1,000. You may also have other rights that vary from state to state. You should feel strong suction. If you are seeing foam enter the clear dome, it indicates an excess foaming problem. Reply. The twist-off cap is located on the side of the tank, so we had to hold it horizontally under the faucet to fill it up. To see if this carpet cleaner, which earned a gold rating from The Carpet and Rug Institute, is worth the splurge, we put it to the test on several dirty surfaces. The other issue is that the area around the brush head collects a lot of dirt and hair. You can use a clamp removal tool to cut the clamps. Analytical cookies are used to understand how visitors interact with the website. For best operating efficiency and cleaning use of Rug Doctor products is recommended. There is likely a problem in the machine, and the machine will have to be looked at by a vacuum repair facility. However, as carpet cleaners go, this is still on the higher end of the price scale. If you are feeling strong suction, replace the filter inside the clear dome. Section 1125(a). The cookie is used to store the user consent for the cookies in the category "Other. If you are feeling strong suction, replace the filter inside the clear dome. But needed to be sure before ordering. But opting out of some of these cookies may affect your browsing experience. Empty the tank completely and then fill it with fresh tap water - make sure you don't mix any detergent in at this stage! If the Handheld Motorized Brush does not oscillate or move back and forth at a consistent rate, you can follow the guidelines which are given below: The upholstery and carpet mats can be cleaned with this product, but it is not recommended for use on leather. Make sure you dont miss a thing. Press the Soap & Scrub Solution Button to apply solution while making 2 slow wet passes (1 forward and 1 backward) over each area. Commercial use is excluded under this Warranty however the ONE YEAR LIMITED COMMERCIAL WARRANTY applies, as shown below. Ben Lavadia - Section 1125(a). If the area is wet, remove the filter from the clear dome on top of the white tank. Use a mallet to tap the hub cap in place. Out of these, the cookies that are categorized as necessary are stored on your browser as they are essential for the working of basic functionalities of the website. Remove the gray rubber hose connector that is located at the back of the machine and set it aside. You will hear a click sound when the tank has locked into place. Disconnect the Clean Water Tank from the unit and check that the cap and tube plug are properly aligned before reattaching it. Generally, don't use hot water. If you feel strong suction, reconnect the vacuum hose and go over the area you were trying to clean that is wet. Your personal data will be used to support your experience throughout this website, to manage access to your account, and for other purposes described in our privacy policy. Rugdoctor - need help with fix : VacuumCleaners If the hand tool still has little or no suction, there may be a fault with your machine. Then lower the clear dome onto the white tank, making sure the black gasket is leaving no gaps on the white tank and the restraining wire is over the top of the clear dome. We ended up filling up three times for a medium-size area rug. $30 off Pet Portable Spot Cleaner with code SPOT23 at checkout. Mike - Check for any obstructions in the wire mesh filter; you should be able to see light through the filter at all times. She loves crafts and has a deep interest in design and DIY projects. If the switch is in the OFF position, press it to the ON position and try the machine again. If you are having trouble, heat the hose ends with a hair dryer or heat gun, and try again. If the hand tool continues to have little or no suction, there may be a problem with your machine. If the machine never had any power, make sure the switch on the circuit breaker on the back of the machine is in the ON position. Look through this guide. Disconnect the black and gray vacuum hose on the back of the machine and connect the gray cuff of the upholstery tool. Mighty Pro & Wide Track Carpet Cleaner Instruction Manual Troubleshooting Warranty User Manual For more information about how to properly use this Rug Doctor machine, download the User Guide by clicking the link below. Download